Flooding and soaked wet carpets occur when there is a burst pipe, overflowed sink, burst valve, etc. Most companies will pull the carpet up and remove the pad and “float” the carpet. This process requires labor to remove furniture (and many times either move to a garage, an on-site pod, or off-site storage), pull the carpet up, remove the pad, dry the carpet, replace the pad, move the furniture back in, and repair any baseboard, drywall, and paint that may have been damaged. Our process eliminates all of this.
1. Shut off the water.
2. Shut off the electricity to the affected area.
3. Determine the type of water present to direct which type of remediation to do.
4. Assuming a clean water loss, remove the excess water with a weighted extractor rover.
5. Set furniture up in blocks to ensure they do not bleed into the carpeting.
6. Set up a balanced drying system for dehumidification and final drying.
7. Monitor the equipment daily to ensure proper drying.
8. Remove the equipment.
9. Address the issue of why the water flood occurred.
We can take care off all steps from start to finish. Just call us for a discussion on the phone and / or an on-site inspection. Here are the steps in detail:
1. Shut off the water. Normally a shutoff valve for the home is located in a garage, near a hot water heater, along the exterior of the building, and / or at the curb where the community keeps the City’s main shutoff.
2. Shut off the electricity to the affected area. Locate your circuit breaker box and turn off the electricity to the affected rooms to guard against electrocution and potential fire hazards.
3. Determine the type of water present to direct which type of remediation to do. Clean water Category 1 water losses are from sources of water that can normally be drank by humans (supply line, broken valve, overflowed sink, etc). On the other end of the spectrum is Category 3 sewage water. For Cat 3 you would want to remove all items that are porous (carpet and pad included). For Category 2 grey water the standards for the restoration industry note that the carpet can be saved but that at least the pad needs to be removed. Let’s assume this loss is a clean water Cat 3 flood.
4. Assuming a clean water loss, remove the excess water with a weighted extractor rover. We have machines that our technicians can stand on and move around while sucking the water through the carpet and pad without the need to remove, pull up, or manipulate the carpeting. This is huge. It saves all the time, labor, and materials that would otherwise be needed to remove the pad and furniture sitting on top of it.
5. Set furniture up in blocks to ensure they do not bleed into the carpeting. We use blocking underneath furniture to be able to dry the carpet out without needing to move the furniture. I also has the added effect of drying the furniture in place while the drying equipment is on-site.
6. Set up a balanced drying system for dehumidification and final drying. We size the dehumidifiers, air movers, desiccants, injection driers, heat driers, etc as needed for the volume of air and type of water loss (i.e. trapped water, free bound water, Cat 1 water loss, etc). You don’t want to put too much equipment on site to get things too dry and you don’t want to not have enough equipment so that things won’t dry.
7. Monitor the equipment daily to ensure proper drying. We use penetrating meters, non-penetrating meters, thermal imaging cameras, hydrosensors, and hygrometers to monitor the equipment, structure and air for proper levels. We also move, add, remove, manipulate, etc equipment daily to expedite the drying process.
8. Remove the equipment. Once dried and certified that all affected areas are dry, we will remove the equipment. Nothing else is needed. In the event that construction is needed afterwards, we can coordinate that too.
9. Address the issue of why the water flood occurred. The root of the issue needs to be addressed. Sometimes this happens immediately as in a case where a broken pipe needs to be fixed before the water can be turned back on for the property, other times it’s at the end in the case of a valve that works but the line burst from it.
If you have flooded, wet carpets, give us a call 24/7 for emergency service at 619.597.2003. We can save you thousands of dollars over other companies with our state of the art drying processes and equipment.