When a toilet valve or hose or connection to the wall and toilet bursts, causing a flood to the bathroom, controlling the damage is paramount. Water will come out of the wall at a rate equal to or greater than a high powered sink faucet. Stopping the water, cleaning up the damage, and drying the structure out is the only option to ensure that further damage does not occur.
Here are the steps for fixing, cleaning up, and drying out a flood from a toilet valve burst:
1. Shut off the water.
2. Shut off the electricity to the affected rooms.
3. Evaluate the type of water loss to determine if it is safe to clean up.
4. Clean up the excess water and remove any items from the home that are needed to be removed.
5. Sanitize the affected area.
6. Setup drying equipment for proper drying.
7. Monitor the drying equipment daily until the moisture level comes back to normal levels.
8. Fix the issue that caused the flood.
9. Repair the structure if items needed to be removed.
We can take care of all steps from start to finish. Give us a call for advise and / or to schedule a technician to evaluate the damage and give an estimate for proper dryout and repair.
Here are the steps in detail:
1. Shut off the water. Usually there is a shutoff valve in a garage, near a hot water heater, around the exterior of the building, and/or at the curb where the city keeps a valve shutoff. If the valve will work near the toilet use that as well or instead.
2. Shut off the electricity to the affected rooms. Find the circuit breaker box and turn off the power to all the affected areas of the building.
3. Evaluate the type of water loss to determine if it is safe to clean up. Clean water will be needed to be handled differently than sewage water and different than “grey” water. Clean water from a supply line break can usually be handled with gloves and minimal personal protective equipment. Wereas sewage water needs to be handled with covering all areas of the body and using a respirator to filter the contaminants from the air.
4. Clean up the excess water and remove any items from the home that are needed to be removed. Only do this is if it safe to do so. Take into consideration the contaminants in the water and any electrical and slip issues.
5. Sanitize the affected area. We would use an antimicrobial that has a residual affect and kills contaminants and viruses in water in order to sanitize the area. This is done after cleaning all surfaces.
6. Setup drying equipment for proper drying. Knowing what type of water loss and the volume of air to dry allows for proper calculations of the amount of drying equipment. We use a combination of air movement, heat, and dehumidification with our drying equipment to ensure proper drying.
7. Monitor the drying equipment daily until the moisture level comes back to normal levels. We use a combination of penetrating meters, non-penetrating meters, hygrometers, infrared cameras, and hydrosensors to determine the moisture level of all affected areas daily to ensure the moisture level is coming down at the proper proportions. We also move, add, delete, and manipulate equipment daily to expedite drying and ensure proper drying.
8. Fix the issue that caused the flood. After drying is done or sometime in-between, the issue of fixing the cause of the flood can be addressed. In the case of a broken water pipe or valve under a toilet these can be replaced. The line that leads from the valve to the toilet can be replaced. Use quality components such as galvanized hardware and metal braided water line. We can assist with choosing a qualified plumber and can coordinate the whole thing.
9. Repair the structure if items needed to be removed. We take pride in the fact that we try to save all areas that can be saved in place. For example, we can injection dry drywall instead of tearing it out, suck water through the cracks in real hardwood floors instead of tearing them up, and suck water through carpet and pad with our weighted rover extractors instead of removing them. All of this can save you thousands of dollars and 40-60% on the total bill. In the case where there are items that cannot be saved, this is the time to replace them. We do a lot of this work in-house such as drywall, texturing, painting, and minor handyman work.
If you have a flood from a burst water valve under a bathroom toilet, give us a call at 619.597.2003 for 24/7 emergency service. We can be on-site in most areas of the County in 1 hour or less. Our services include water, fire, and mold remediation and associated reconstruction.